We take customer care very seriously at TOA Taxis.

Customer Compliments

You do not have to take our word for it. See below some remarks from our customers about our service.

"This afternoon my son returned to brum from his home town of Blackpool. At New st Station he used one of your cabs to get back to university but left his rucksack in the cab when he got out. After returning to the station and speaking with drivers on the rank, he ended up being given your number. A radio call was put out …with the result that the driver returned back to the rank, and with a smile returned the rucksack to him. As someone who works in public transport I know people are quick to complain and not so quick to compliment. How can we say thank you, I have asked my son to make sure that a personal thank you reaches either yourselves or the driver.The best way to repay your service is to continue using it, so I hope my son does just that. Once again a big thank you, and best wishes to you all." Steve Cullen, Senior Depot Controller, Blackpool Transport

"Being in the media business, it is important that we attend numerous glamoruous functions, so it is really great to know that attending the event in style will be complemented by our journey in a TOA black cab and when leaving the event we feel safe and secure, using TOA Taxis, whatever time the event finishes." GEM Media Ltd

Customer Feedback

We welcome customer feedback to identify areas for improvement.
Please send feedback by email to secretary@toataxis.co.uk or write to:
The Secretary
TOA Taxis
100 Vivian Road
Harborne
Birmingham
B17 0DJ